Warranty Plans vs. Maintenance Plans

Warranty can fall under a lot of descriptions but as a rule of thumb warranty of your new HVAC system covers all the parts, and in some cases labor and refrigerant and even service fees if the correct extended warranty is bought in conjunction with your new HVAC system. If your new system breaks down from a manufacturer failure such as a shorted electrical part or a failed compressor it will be costly to fix without a warranty. If you have a full parts and labor warranty such as the one we offer at Air Authority LLC you service fees, parts, labor, and refrigerant are covered 100%. What’s not covered and may be confusing to some customers are items such as dirty filters, clogged drain lines, and dirty evaporator or condenser coils.

These simple maintenance items can cause a lot of HVAC system failures. And in some cases will not be covered by your factory or extended warranty plan. It’s like buying a new car with an extended warranty plan for bumper to bumper protection for 100,000 miles. Great plan right? Yes it is, but if you fail to change the oil, change the brake pads, perform regular maintenance recommended by the manufacturer of the vehicle the warranty will not cover repairs associated with those maintenance items. Same with HVAC systems. Maintenance plans can vary from plan to plan but in short they are all designed to do the same thing.

Extend the life of your HVAC system and keep it running at full efficiency for as long as possible. Let’s face it we want our new HVAC system to work for a very long time because they are expensive. There is a difference between warranty and maintenance at can get lost in translation during the buying process. To keep it simple – warranty plans cover all the stuff you paid for and maintenance plans cover all the stuff people typically forget to keep up with.

I get asked all the time “does this warranty plan cover tune ups for the whole ten years also?” In simple- it does not. You still need to make sure you have purchased a proper maintenance plan to have it inspected and tuned up regularly to protect the investment you have just made. HVAC systems are recommended to be inspected every 6 months typically once in the spring to make sure it’s ready for the summer heat and once in the fall to make sure it’s ready for the cold.